Refund Policy

We inspect all returned items when they arrive at our processing facility. If your return is a result of an Ultra 45 error or defective product, we will refund the full cost of the merchandise and original shipping charges.

If you return an item that was opened or shows signs of wear, we will issue a partial refund minus the original shipping charges and return shipping fees. Products decrease in value over time. Therefore, a reduced refund will be issued for returns initiated over 30 days after delivery or received at our returns processing facility after 45 days*.